"I am your boss"




“My desh ki rakhsak janta ki savik ho..Capitan of Indian army”, says the hero. “Do you know who am I? I am your boss the Indian citizen, your army run by our taxes”, says the heroine. These are the striking lines with which the new Indian movie Junooniyat (2016) begins. The movie begins with a scene in which a drowning girl is salvaged by a soldier of the Indian army. The dialogues of the both the hero and that of the heroine are of paramount importance if viewed from the lens of the operations of the public sector institutions in the developing countries especially Pakistan.
The public servants of Pakistan whether they are civil or military personnel think of themselves as superior to the common populace. They have frequently been noted for their indifference in the execution of the public services which they are constitutionally bound to deliver. They consider the delivery of services as a special favor on their part with the public. It is simply due to the fact that they don’t think who their employer is? Simply say, it is the general public- the tax payers with whose money they are paid and entitled to the privileged statuses they enjoy.
Every single man of in street is the employer of the highest rank public servant of the state. It is the money paid by vendors, cobblers, drivers and shopkeepers which is spent on the public services, and the servants are supposed to manage and oversee the delivery of these services. But the disposition and attitude of the public servants which is marked by a gross indifference towards the public services reflect that they are still unaware who their employer is? Once the same concept was inculcated into the mind of the public servants they will become aware of the true identity of their employer and thereby will become conscious of their duties in the delivery of services to the public.
The realization of the public as being employer of the state servants has better been uttered by the heroine of the movie Junooniyat (2016), whereas words of the hero himself reflect that he is aware of the identity of his employer and is thereby conscious of his duties. The Capitan (hero) does not at first tell about his rank and department rather introduces himself as the servant of the  public and a man devoted to the uplift of the state – a soldier of the Indian army. Perhaps the most interesting are the words of the drowning girl (the heroine) who asks the captain whether he knew who the girl was, and then says that she was his boss or employer -an Indian citizen, with whose taxes the Indian army runs.

This type of education is badly needed by the public servants of Pakistan in particular and its masses in general. The public servants once becomes aware of the their employer or boss which are but the general public, they will cease their attitude of indifference towards them and will devote themselves with heart and soul to the delivery of the services to the public which the constitutional duty of the servants and right of the public. The public, if became aware of the their right to services and knew the fact that the public servants are but their paid employees, will no more regard delivery of the services as a favor on part of the servants and will openly resist the VIP culture and undue protocol of the public servant as an impediment in their way of entitlement to the services, as it is enunciated by the heroine of the movie Junooniyat (2016),. It is time Pakistan promote such civic education in the country.



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